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Monday, July 24. 2006Brita / Breville Aqua Fountain ReviewI've recently purchased a Breville Aqua Fountain and I'm not overly impressed with it, so I thought I would put a review here in the hope to put others off buying it. I had a desktop water cooler before this, but it recently broke. It was a good cooler, but was reasonably tacky just slightly cheaper then my new Breville Aqua Fountain. The new cooler set me back £55 from Robert Dias.
The unit is quieter then my old cooler, and it has a nice switch on the front to turn it off. Having said all this, I have a few issues with this cooler.
Secondly, the fan seems to be on a lot! My old cooler was very loud when it was activly cooling, but it didn't do it very often. This cooler seems to spend a lot of time attempting to cool. Lastly, the water doesn't appear to be that cold! Various quotes on the internet suggest this unit should cool to between 5 and 10 degrees. I'm reasonably confident it's not cooling that much, but I intend to get a themometer to test it soon, and will update this page when I do. As a final note - how hard would it be to have a variable themostat on the thing, so I can choose how cool I want it? I don't think Breville did any tests on Joe Public with this product - it had potential to be fantastic, but alas... it bearly hits the 'good' rating Update: Using a Precision Gold N28BJ Ifnfrared Thermometer I measured the temperature of the water. I took a glass (of about medium size, I imagine about 250-300ml) and filled it with water. I then took the temperature of the surface of the water. I ensured that the blue light on the front of the cooler was on, which signifies that water is at temperature. The reading was 10 degrees, so within specification, but only just. Update 2007-10-30: I contacted Brita about this, asking if they wanted to give me an official response to post - however they have not yet replied. Update 2007-11-07 Brita have replied! We are of course looking into the concerns expressed on your blog. As the Brita Breville Aqua Fountain is a joint venture between ourselves and our partners Breville, we are keen to consult with Breville fully before responding to yourself. We look forward to coming back to you within the next week. Update 2007-12-04 One month later, and no reply. Update 2007-12-15 Another reply!
In my opinion, it's a good reply. My dealings with customer services on this issue were good, and other then the delay in reply from Breville, replies were pretty quick. = Trackbacks
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Hi I completely agree with your comments. I bought one of these coolers in a lovely silver colour and paid an extra £20 for doing so. It was supposed to take 3 hours to cool but i had to leave it overnight and even then the water was not very cold. And like yours it seemed to be constantly cooling...I took mine back and got a refund after two days!!!
Something I forgot to mention, when I was buying this, the lady behind the counter did tell me that a lot of these units were returned - however stated that if the instructions of usage were followed there wouldn't be a problem. I'm certain I followed the instructions carefully, so I don't believe my findings to be a result of incorrect usage.
Another annoyance with the filter is that it's incredibly slow to dispense water
Thanks for taking the trouble to inform me on the Brita Cooler. I was particularly impressed by the strength of the light in your window - I could not put up with that.
Needless to say, I will no be buying one of these.
Thank goodness there are people like you around who are prepared to take the time and trouble to notify us innocent members of the public about these products. I have been totally sucked in by all the marketing on the Breville water coolers and was just about to click the button to purchase one from the Amazon web-site..that is, until I found your review and you've saved me not only the £67.00, but more importantly, the potential earache from my husband for buying yet another not so clever gadget!
Thank you for that, to you I am eternally grateful. Jackie
I totally agree, I bought mine about a year ago from argos and I took it home used it for 2 days and it broke then change it again after about 2 months broke again changed again eventually we got the better one !!! then after a year ..it is permanently broken.. oh my gosh ,,,, what is that all about? what a rubbish piece of metal... maria
Thanks for taking the time to feedback your experiences because I almost purchased one. I am grateful that you have helped me save the money.
Jenni
WOULD RECOMMEND THAT YOU CHECK INSIDE THE SPOUT, HAVE FOUND MILDEW IN OURS.
AND NO, IT HASN'T BEEN IN THE SUN.
I nearly got one of these from Robert Dyas but went for the cheaper(£30) Hinari version which uses the standard filter.At first I thought oh no! what have i done,as the fan was noisy and thought thats how its going to sound all the time but once it had cooled the water(about half an hour) it shut down and is now silent.It's not as flash as the brita,but its alot cheaper and does the job,and after reading the brita reviews i'm glad i went for the Hinari-apparently its a discontinued item so won't be around for much longer,which is why they are selling them off for £30.
It's funny you should say that - one of my main reasons for disappointment of this brita filter is that I was replacing a Hinari filter. The Hinari machine is cheap in cost, and looks. It's plasticy, and is noisy when it's cooling. BUT - it really does get cool, and it doesn't spend long doing it. It might not look so good, but it's a fantastic unit. I wish I had brought another Hinari rather then this Brita thing.
Wish I had seen this before buying mine yesterday! My main criticisms are the temperature of the water dispensed (cool but not cold), the noise of the fan, and the time it takes to do what little cooling it does! I wonder how it does the cooling. I cannot think it is the same technology as a fridge. It is certainly not comparable to an office cooler for effectiveness. A severe disappointment.
Thanks for the info - you have saved me £99 and possibly a lot of time and trouble. I was going to buy the silver one from Argos. Think I will stick with my £30 one (also from Argos cat.no. 2700315 ) which works great - just thought rather than filling it with bottled water a brita one would be easier and cheaper in the long run. Perhaps not. Thanks again.
I bought one too as I love cold water. What a waste of money .. I paid £100 .. when they first came out. Don't know what to do with it now .. might just throw it away. Bottles of water in the fridge ...
Can't thank you enough have been considering this for some while as I drink a lot of water and always find I enjoy it cooler instead of straight from the tap or bottle. Think it maybe better to get a table top bottle cooler instead
I also bought the stainless teel version from Robert Dyas. I am extremely dissapointed with it. (Perhaps Robert Dyas should consider some form of compensation??) As others have already mentioned, it hardly chills the water, and then you are usually limited to one standard sized glass of water. I also checked the chilled water temperature and found it to be 10 degrees celsius - hardly chilled? In the summer, the unit does not even reach ten degrees. I contacted Breville who informed me that I could return it for inspection, but I would have to pay for postage charges in both directions if the unit was found to be OK. I would not recommend this product.
Good news if you purchased from Amazon (as I did) return to them within 30 days and they will issue a refund and not charge for postage - use the return code "item performance/quality is not up to my expectations"
Back to the old water filter jug in the fridge for me 
Thanks for all your comments folks, I was also just about to buy one to upgrade from my brita jug, but am totally put off now! Like Jackie, my other half also shakes his head every time I get taken in by some marketing spin... 10 degress is definitely not cool enough! Does anyone know of a counter-top cooler that cools as you dispense, rather than cooling a whole litre of water? Thanks
Don't buy this product.
I didn't see these reviews and bought one. It's going straight back after trying to cool the water for the last 24hrs without reaching it's cut off point.
just measured mine with a electricity meter and it draws over 68 watts, measured for 8 hours overnight (when it should need to cool the least) and it cost 8.85 pence = £87 per year to run - ouch!
Also my blue temperature light never comes on anymore.
Thanks for all your comments. Was going to replace my EBAC Water Eddy because I need a new water trail and thought I'd update it (although I only bought it last year (2nd one, the other one was white and I wanted silver!!), so I've save my money on not buying the Brita Aqua Fountain. Contacting EBAC now to pay under £20 for a new water trail!. PS, you should try the EBAC Water Eddy - works perfectly well.
We have had the aqua fountain for almost a year..... wish we had never bothered. We live permanently in Spain now and it was bought for that. The bright light is immense and we don't have to have any light on at night, and the cooler does not cool except in winter time! it will no doubt hit the skip soon. The other thing we found was that the water at many times would only trickle out, so filling a glass with water was a long time happening.
I was doing a search to find what filter these use before buying one. However due to your farsightedness, I have read your comments, but more important all the other comments, and without a single good word I will save my money.
Thank you
What a great website - I stumbled across it whilst checking out prices for the Breville Aqua Chiller...and I'm glad I did - it has saved me £80. I reckon I'll stick with my faithful water jug in my fridge! Thanks again all.
We were quite pleased with our aqua fountain - encouraged everyone in the family to drink more water. However, the motor has gone in it and is apparently irreplaceable - just after a year of use - and a total kick in the teeth is that we bulk bought the cartridges so we're stuck with those!
The motor on mine has stopped too. its still under warranty, but cannot find my receipt. were you able to get the motor on yours repaired?
i agree with everyone, the aqua fountain is a waste of money but i will still use it to filter my water before putting it in the frigde as i have many filters
Had mine just over a year motor burnt out nearly caught fire, breville and tescos refuse to replace it, saying it is over a year old! (just)!,I strongly reccomend that anybody thinking of purchasing one of these to think verey carefully,they are dangerous and breville no it!!!
Would also like to thank you for this review, saw same item reduced in Argos and intended going back as I resisted temptation but thought didn't want to miss sale, £74.99 was price, having seen this definately decided to give this a miss. thanks very much
i bought 1 of these approx 1yr ago and my cats luv filtered water and why not,they deserve it,they give me so much tlc, anyway, just recently the water is coming out warm, i have changed cartridge, can anybody out there pls help with my predicament pls.
marilyn
Many thanks for all your comments. Have just saved myself £60+. Well done Ian Christian!
Have just seen this website after looking for a replacement water cooler for our Breville water fountain which also failed after just over one year. Wish we had seen this before wasting £99 on a product that never cooled properly and only seems to have a life of just over a year.
wish we had found this site last year, before buying our fountain. it sort of does the job but very limited supply of water, and not enviro friendly with lights staying on. now have a problem with it dispensing little green bits.
I've had one of these for 2 weeks. Soon after the first week we noticed a tainted mouldy smell from the upper reservoir, although the water still tasted OK. I put a thermometer in there and it measured 82F. Room temp is about 72F. The water in the reservoir is getting heated by waste heat from the cooler unit below it
I feel it can't be safe to store drinking water in an open container for up to four weeks (the life of a cartridge)at 82F. and also wonder if the cartridge (which is open to the reservoir) removes the chlorine etc. which the water company adds to the water to make it safe to drink. Checking on environmental health websites, to avoid the growth of Legionella, they recommend storing cold drinking water below 68F. Nobody in the house will drink from it now and it's going back.
Hi
I have had my aua filter for six weeks now, ive just changed the filter and it is only dripping water out the spout - any suggestions? Can somebody tell me what exactly you do when you change the filter, i hav just slot it in after swishing it in some water...
Yes I also have the same problems as most, having purchased the stainless version (lots more money than the white one) well I though it looked prettier.However it was constantly on and the water never got below 10c, then the fan got very noisey, and I gave up and took it back, but I fell for a replacement , this time the white version. It worked ! the water was much colder and then unit cut out when cooled. But guess what after two months it didn't cut out, the temp light never came back on and the water was back to 10c. Looks like it's back to the tap.
I purchased two off units just over 12 months ago, both have had the cooling fans fail and caused the fuse for the circuit board power supply blow. Finding suppliers for the parts impossible. I repaired one unit by disassembling the fan and lubricating and soldering a new fuse on the board
I 've got the same problem with mine, the fuse on the 12v board has blown. Did you replace the fuse like-for-like, or install a glass one on the board?
Ours is hopeless. The fan makes an awful noise. This developed after a year. The water was never cold enough. Very disappointed.
I wish I had found this site 10 months ago. My Aqua Fountain has broken down, yet again (Argos replaced it 6 months ago).Argos not interested because they don't stock them any more (surprise). Having spent hours holding on for the next available operator at Pulse Home Products in Oldham I am now at a loss as to what to do! Probably throw it out and go back to the jug!
I have the Breville Water Filter and Chiller (the one with the blue led light) and have to say i've been exceptionally pleased with mine, just coming into my third year with it and no problems whatsoever. The only gripe I do have is obtaining filters is a nightmare, it takes forever to get through to 'Pulse', they dont accept debit or credit cards so you have to faff around with sending a cheque. Luckily I have just found a supplier on e-bay and got 2 filters for £4.00. Maybe i've just been lucky with mine as everyone else doesn't seem too happy.
I'm not sure you're using the same cooler as we are talking about, as the filters for this one you can pick up from just about any supermarket?
I'm on my third in around 18 months. The first cost £100 from Argos (silver model). It died after around six months. The next one cost £66.66 from Argos, it stopped chilling and then a couple of weeks later stopped dispensing water. That was after 10 months.
The latest one (a slightly cheaper white model) from Amazon, and it will be my last. If this one packs in I'm going to get a proper mini fridge and a Brita water filter jug! The reason I've stuck through three of them is that I genuinely like what they do. When they work. Trouble is that the fan is always on (but I keep it in the spare room), and the blue lights can't be turned off. I find the water temperature fine though.
I last posted on 2007-11-09 23:56, when I stated that I was just on my third unit.
This unit has just died tonight. That's three units in less than two years. They are rubbish. I love what they do, but they don't last. I've now ordered a Brita Optimax, an 8.5litre unit you store in the fridge. Not as convenient as a worktop unit which takes up valuable space, but other than the tap (to dispense water), there nothing to go wrong. Nothing electrical anyway. Breville and / or Brita should be ashamed of themselves, the Aqua Fountain is a travesty.
But are these things worth £30 ?
http://www.musthave100.co.uk/index.php?target=products&product_id=16413 Maybe they've been disconintued due to high returns ?
£30 is a very good price! I would say it is worth that, so long as you're willing to put up with the possible noise/bright lights.
For £30, it's no great loss if it does break down reasonably quickly - and it's the nice metal one!
Turned out this site selling for £30 was a scam site. They took everyones money and then shut down!
We have had a white Aqua Fountain for 14 months. The front blue LED packed up after about 4 months, and now the motor has just died. I was going to buy another one, but glad I found this site and saved myself a lot of money!
I was interested in these fountains but it has made me think twice.
Cheers Lucy xx
Thank god I read this ! Already abandoned Tefal one cup cause water doesnt boil and trickles out, then found this review slating the water cooler from Brita/Breville.
You just saved me £65 !!! Thanks
Like so many others, if only I'd found this page before I bought one of these things! The first one I had permanently cooled from the minute I turned it on, it's replacement has developed a leak after 2 days, and why on earth does it need to be so noisy? Off to Robert Dias for a refund methinks.
I BOUGHT A BRITA AQUA FOUNTAIN ON DEC 14th FOLLOWED THE INSTRUCTIONS ON FILLING I PUT 1 LITRE OF WATER IN ONLY TO HAVE IT RUN STRAIGHT OUT ON THE FLOOR .ON CHECKING I FOUND THE O RING HAD BEEN LEFT OF .I TOOK IT BACK TO THE SHOP THEY CHANGED IT FOR ONE WITH THE O RING FITTED .TOOK IT HOME PUT WATER IN ONLY TO FIND THE BLUE LIGHT STAYED ON .I DECIDED TO GET MY MONEY BACK .ON EMPTYING IT IT WAS SO SLOW I TIMED IT IT TOOK 5 MINS 40 SECS TO EMPTY 1 LITRE.I GOT MY MONEY BACK .PETE
I was very interested to see this blog as I am on my 4th Aqua Fountain as all three of the previous ones stopped working (motor) within a year. I keep replacing it because when it is working it is so convenient and everyone drinks more water which they wouldn't if they had to get a bottle out of the fridge. I did get my money back from Costco the 1st two times but I couldn't find the receipt the last time. Incidently Costco seem to have stopped stocking it probably because they had to give the money back so many times!
i bought the white version from a catalogue at £80 in april 2007, i have just returned it as the fan/cooler has now packed in. i too think that the light is far too bright and uses unecessary power and takes too long to cool. i also think that the replacement filters are expensive? hoping my replacement breaks too so i can get a full refund
The motor has just packed in after 9 months. Prior to that the motor seemed to be on an aweful lot and after an initial 2 months seemed to have problem gettting the water down to the desire level. Again, like previous comments the reservoir seems to be getting warm from waster heat from the water cooler, which I guess must be a design problem. Not worth the money, like others it shows you need to keep the receipt!
Anyone had any experience with Aquaport Polaclear Countertop Water Filter? I was considering this instead of the breville one but don't want to be out of the fire and into the frying pan
We got a nice silver one for Christmas (2007) after 10 hours of cooling the motor was still running and I was not that impressed with the cold temperature of the water. I didn’t know if we were unlucky or this was typical of the product, after reading the reviews I took it back and received a refund.
Was just about to purchase one off Ebay.....Thank goodness I read this Blog.....thank you, you've saved me #60
Hi, bought one in October 2006. Absolute crap!!! The blue temperature light failed after just one year. It then started getting very noisy and I never felt the water was chilled enough. Now the thing is just dead (not chilling water at all. One of the blue lights has gone out and another is just slightly flickering! Was so used to the noisy fan that I now feel there is something missing in the kitchen!
) Getting a crappy one and a bit years out of it sucks!! I don't even know if it's worth repairing? Anyone tried having their's repared? I think it should have a 2 year guarantee. Bought it from Next and feel I've been robbed of 90 quid!! Wish I'd seen this site before I bought it. Oh well, at least I know to check out sites like this one before I consider buying other goods.
Bought one of these over a year ago, so out of guarantee....the fan has become extremely noisy....so much so that I now only use the machine as a water filter. Pathetic. DO NOT BUY it's a rip off.
Seems to be a common theme running on this board!!!! Would you believe it we got one last year for Xmas (Dec '06) and low and behold the things bust!! Think there should be 4 blue LEDs - both on the left have gone pop and the fan ain't working. Just over a year!!
Seemed ok whilst it worked - but defo not worth 90 quid for 12 (and a bit!) months.
Had ours 1 month, changed the filter yesterday, now the water only trickles out from the dispenser, been through the installation routine twice, looks like an air lock, what say??
Hmmm seems to be a pattern emerging here. Our 3rd (in 6 months) has packed up to day - one just stopeed cooling altogether and with the last two the blue light constantly flashes on and off - with a buzzing/sparking noise. So its back to Comet again! Can anyone suggest a decent alternative that actually cool water??
had my cooler for just over a year started making strange noises .changed water a few times did not work.threw it in the bin .really annoyed that i paid so much for it to last for14 months.just threw it in the bin and will not be buying another one.
I to bought one of these Breville Aqua Fountains 3 months ago,had nothing but trouble with it ever since,it air locks almost all of the time, the water comes out at a trickle if at all,I follow the makers instructions to the letter, but still air locks preventing the water from dispencing,its going back in the morning to Commet.It would have been a good buy if it worked.
I purchased the first BREVILLE Aqua Fountain almost the day it appeared at Robert Dyas ... FOUR machines later I wish that I had never seen the dam thing before ... I have had all the same problems as all you dear folks out there but with twist! I contacted BREVILLE and took them to task over the KNOWN MANUFACTURING FAULTS of this machine … My Local ROBERT DYAS said they have had loads refunded … When I spoke to BREVILLE on the phone there Customer Service ADMITTED to me that the machine had MANUFACTURING FAULTS (mainly relating to the thermostat / temperature) … BRITA’S Customer Service Manager just sounded fed up with BRITA! … Well BREVILLE’S communication regarding Customer Service is none existent … unbeknown to BREVILLE I was forwarding my emails to BRITA … BRITA informed me that they work hand in hand DEVELOPING this machine and have a large invested interest in its success … A Customer Service Manager from BRITA ensured me that the lack of BREVILLES Customer Service would be dealt with and my machine WOULD BE REPLACED!!! … Yet the Machine has not been replaced … Both BREVILLE and BRITA have gone SILENT! … GOOD ADVICE IS DO NOT PURCHASE ONE !!!!!!
I can heartily endorse most of the comments already made. I noticed my machine has stopped chilling the water which now comes out lukewarm. Funny how this always seems to happen just after the 1 year warranty has expired. Have had rather upset stomach for the last 2 weeks -nothing major but feeling a bit queasy. Now fairly sure I know why so to any potential purchasers-AVOID!
#49.2 Typical, my Aqua Fountain has also died just outside of the guarantee. It was bought for me as a 2006 Christmas present and gave good service for about 9 months although the cooling wasn't that great. Then the blue "water cooled" lamp went out (although the water still seemed to be cooling) and now, just 3 months outside the guarantee, the entire unit has packed up. The fan was always quite noisy but towards the end of January 2008 started to sound like a jumbo jet. I was looking on the internet for a replacement when I came across this blog and have now changed my mind. I will buy an ordinary water filter and just use ice cubes!! Thanks to all who have bothered to write for this blog and who, together, have saved me from sqandering my money on a new one.
I received one of these for Christmas 2007 and guess what? The guarantee has expired and it's stopped working. I suppose the bin is the only option........
Do you have cats? Mine loved using the top of the water cooler as a water bowl.... that was about the only use I had for it!
I am on my fourth in 18months !!! noisy fan and then stops dispensing I thought I was just unlucky but seems that this piece of kit just isn't up to the job
I stumbled across this page when I wasv searching for any clues as to why my unit never stops running/blue light not coming on. Now I see that absolutley no-ones know the reason, not even the manufacturers. I have no receipt, but then I can't complain cos I only paid £20 (second hand) for mine & that's a lot cheaper than bottled water as an alternative for the last 6 months!
Really annoyed I didn't check this out before wasting my money. My blue light is out too and the machine is running all the time. Water nice and cold though. Very disappointed and shan't even bother trying to find the instructions in light of others' comments. Brita - what a let down!
Had to move my unit whilst decorating kitchen. Came to reuse after it was reinstalled and found the water being dispensed murky. Have checked the filter cartridge which was quite new, no fault. Have filled the internal reservoir and moved it about gently - can't believe what is coming out. Litres and litres later more of the same . How healthy is this? Yes the light and motor noise are a problem.
We purchased a second hand one from ebay in 2006. After 2 months it stopped chilling but luckily the seller had provided us with the original Argos reciept. Off we go to our local Store and making out it was a wedding present, we obtained a brand new relpacement. Handy we thought!!!
12 months and 2 weeks later (i kid you not) the motor starts sounding like a helicopter taking off and 2 of the LED lights have packed up. We contact Argos and basically, its not there problem. WE WILL NOT BE BUYING ANYMORE OF THESE. AND BRITA AND BREVILLE NEED TO GET THEIR ACT TOGETHER. ITS NOT FIT FOR PURPOSE.
I wish, like many others, that I found this site before I bought my Breville Aqua Fountain. What a waste of money. I agree with what has been stated over the many previous posts. My main issues are the same: brightness of the leds, fan noise and the coolness of the water. I am very disappointed with this product.
Mine failed. I took it to bits.
Note to owners: Use a needle to remove the black covers for screws on top of the unit (after you have removed the water containers). This gives you access to remove the left hand circuit board and the dispensing assembly. Then cut the cable ties securing the two water ducts and release the molex connector that supplies the LED circuitry to the dispensing module. Remove the screws holding the stainless surround and then remove the base screws. Unclip the plastic chassis (you'll notice it is a two-part affair). Then you have access to the fan unit which has a fuse attached to it. The problem with this unit as I see it now having fixed mine is that the fan appears to be a standard computer fan which is not designed to live in a kitchen which inevitably will be exposed to cooking fat particles and dust. The fan is prone to seizing which blows the fuse. The fix is to replace the fuse with a 5A automotive fuse, prize the fan veins from the enclosure, lubricate it with gun oil, establish it is now free and then re-assemble the unit. As a precaution I'd listen to the unit over time. I'm sure all of the members of this forum have heard their units struggle before giving up and this has to be a clue. Sure, the makers should have known the problems of the unit's probable siting, but all the same, when I saw my unit's sticky fan covered in sticky dust, I realised that the environment was the problem rather than Breville's design.
Nice one Andrew. My motor (& 2 blue LEDS) packed up last night! I figured I'd check the updates on this page before binning it & glad I did as I will be stripping mine down after reading this!
 Keen to see if this fix sorts outs the chilling process too :-/
....OK the bin has definately been the solution here! Stripped my unit down to find the transformer board had completely burnt out on 3 resistors...there was no auto fuse on my model, so maybe the current factor overheated the board? Over version model perhaps, hence the safety of simply just 'blowing a fuse'.........BACK TO CHILLED BOTTLED WATER THEN!
my wife got one about a year ago sooooooo noisy dont mind the light too much as in the kitchen but it seems to get green bits coming through and green slime in the top bit needless to say shes not getting anymore pocket money for a bit dumb purchase
Agree entirely with the comments. I purchased this model too, it never reaches full cool as the front light does not illuminate, the water is certainly not cold by any means. No it never switches off, fan on 24 hrs day.
Waste of money
I purchased the Brita aqua fountain about 14 months ago . Mine still lights up but does not cool . I spoke to manufactures customer services. they deny that their are lots of unsatisfied customers and refused to do anything about it . I explained that the Aqua fountain was not fit for purpose and the only reason they sold so many is because they look good . DONT BUY ONE
Great site, thanks Ian for bringing this to my attention, i wont be investing in one of these now! That said, does anyone know of a good alternative, or is the jug the only decent method? Thanks to anyone that can advise.... Tim
We have just got our money back - it didnt stop working - but became congested with algea. There is no way to clean the internal pipes in this unit. I didnt know where the appropiate health and safety regs are but we are lucky this didnt poison us.
Dont buy one.
Had mine since December, have noticed that the water is getting warmer and warmer then started getting algea in the filtered water tank over the past few weeks(God only knows what else is in the water chamber that cannot be seen). Now it seems the motor has gone as blue lights still come on but on/off swith does not light........so going to return and get refund rather than replacing this. Looking at problems on this page Breville/Brita need to sort all these issue out.
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